To Report Service Related Issues
Customers can contact Verizon at 1-800-VERIZON (1-800-837-4966) or online at www.verizon.com/outage to report any service-related issue, receive alert and find helpful service-related FAQs.
Small business customers can visit www.verizon.com/bizoutage. Medium business and enterprise customers should contact their regular customer service centers or account teams, as needed. Enterprise customers can also access the Enterprise Center at https://enterprisecenter.verizon.com.
Verizon’s toll free number, website and storm tips may be posted to your Municipal website and public access channels.
FOR NATIONAL GRID EMERGENCIES: Call 800-465-1212